Frequently Asked Questions

You may return your purchase within 40 days of the ship date with original packaging. We 100% guarantee your money back in 30 days. In the following link, you can check details
Yes, we ship internationally. Actually, we are experienced international trader. We started our international business since 2014.
We sure do - we ship to over 150 countries. If your purchase value does not exceed 50 USD, we will charge 5 USD for shipment. If your purchase value exceeds 50 USD FREE* of charge! * Some countries require a door-to-door courier service in order for packages to be delivered successfully and so the free shipping option is not available. These countries include: United Arab Emirates, Saudi Arabia, Oman, Bahrain, Brunei, Jersey, Qatar, Jordan, Bermuda, Martinique, Cayman Islands, Myanmar (Burma), Barbados, South Africa, Kazakhstan, Guatemala, Azerbaijan, Nigeria, Philippines, Guadeloupe, Trinidad & Tobago, Fiji
Our processing time is usually 1-2 business days depending on demand. You'll receive a shipping confirmation with your tracking number as soon as it's shipped!
Shipping usually takes 5-14 business days.
While we use extra packing material to make sure everything arrives in one piece, there is that 1% of the time where it almost seems like the post office has been playing bowling with the package. If there are any problems, shoot us an email using our contact page and we'll make sure to get it sorted out for you!
You will receive an order number when you place the order. And you can use your order number in our Shipment Tracking page. Once it is shipped out, Shipment Tracking page will be updated.